-Appointments-
All spa services involve the skill, talent, and time of licensed spa practitioners and a whole support team. 
$20 nonrefundable deposit required at time of booking services. Spa services are non-refundable.  All credit/debit card transactions are subject to 4% convenience fee. No fee for cash transactions.
New Clients should arrive 15 minutes prior to scheduled time to complete client intake form. An intake form is necessary so we can provide you with the individualized service you deserve. Returning clients should arrive 5 minutes prior to scheduled time for assessment of any changes. It is the clients responsibility to inform their therapist of any allergies, medications, surgeries and procedures before each appointment. For our clients’ ultimate relaxation, no company will be allowed without an appointment.  
When booking an appointments, please inform us if you are pregnant.
-Late Arrivals-
Appointment times are reserved especially for you! Being on time for your appointment is greatly appreciated so that we can provide you with the extraordinary service we are committed to. We understand unforeseen incidents occur, however, your service will end at the time of your originally scheduled appointment. Full payment for service will be applied. A late arrival of 15 minutes or more may need to be re-scheduled.
-Cancellations-
Please be respectful of our time as well as other clients. We strictly enforce a 24 hour appointment change or cancellation notice. Any appointment changes or cancellations without a 24 hour notice will be charged a fee of $20 (20% for packages) the original treatment price. Gift certificates, prepaid appointments, and vouchers intended to be used for such appointment are also subject to 20% fee. Clients who abuse our policy will need to prepay all future appointments in full and payment will be forfeited in case of another no-show. Deposits are forfeited in case of NO Show  and same day cancelations.
-Gift Certificates-
Gift certificates are non-refundable, non-transferable and may be used for original priced services only.   Gift certificates depreciate by 50% one year after purchase date. Our standard 24 hour Cancellation Policy applies. 
-Spa Packages and Parties-
50% deposit is required at time of booking for couples massage and and all packages.
Our standard 24 hour Cancellation Policy applies to all prepaid appointments.
50% NON REFUNDABLE deposit is required for private spa parties (3+ people)